Frequently Asked Questions (FAQ)


What’s your return policy?

You may return any of our products for a full refund within 30 days of purchase. This does not apply to purchases of more than 3 items in any month. Please try our products for a month or two before buying large quantities.


Do you ship overseas and to P.O. boxes?

Presently, we will ship anywhere in the United States that Amazon supports.


Do you have customer service?

Of course! Our customer service is available by email.


A published journal article indicates Geneaire ReBuilder™ has 8 ingredients, but your label lists 13 ingredients. Why the difference?

For over 3 years the formula has been fortified with additional ingredients.  Our goal is to provide the most up-to-date formulation provided to us from Genescient, Inc.